Privacy Policy

Last updated: March 2026

This Privacy Policy applies to the services of Dale & Millie Byron Bay, reachable via info@daleandmilliebyronbay.com. At Dale & Millie Byron Bay, we deeply respect the privacy of our customers and are committed to ensuring that any personal information you provide us is handled with the utmost care and confidentiality.

Data We Collect

When you place an order or create an account with Dale & Millie Byron Bay, we may collect the following personal information:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information
  • IP address and device data
  • Website activity and browsing behaviour

How We Use Your Data

We use your personal information for the following purposes:

  • Processing and fulfilling your orders — including coordinating with our delivery partners to ensure your order arrives safely and on time
  • Customer service and support — so we can assist you quickly and personally whenever needed
  • Sending updates and relevant information — such as order confirmations, shipping notifications and occasional newsletters
  • Improving our website and services — to make your shopping experience at Dale & Millie Byron Bay as smooth and enjoyable as possible

Sharing Your Data With Third Parties

At Dale & Millie Byron Bay, we take the sharing of your data seriously. Your personal information is only shared with third parties where strictly necessary for the execution of our services — such as payment providers and shipping carriers — or where we are legally required to do so. We never sell your personal data to third parties.

Data Retention

We will not retain your personal data any longer than is necessary for the purpose for which it was collected, or as required by applicable law. Once your data is no longer needed, it will be securely deleted.

Cookies

Our website uses cookies to improve functionality, analyse visitor behaviour and support marketing purposes. You can manage or adjust your cookie preferences at any time through your browser settings. By continuing to use our website, you agree to the use of cookies in accordance with this policy.

Your Rights

You have the right to:

  • Access your personal data
  • Correct any inaccurate information
  • Request deletion of your personal data
  • Object to the processing of your data
  • Request data portability

To exercise any of these rights, please contact us at info@daleandmilliebyronbay.com and we will respond promptly and personally.

Contact Details

For any questions or concerns regarding this Privacy Policy, please don't hesitate to reach out to us:

At Dale & Millie Byron Bay, your trust means everything to us. We are committed to protecting your privacy and being fully transparent about how we handle your data.