Payment Policy
Last updated: March 2026
At Dale & Millie Byron Bay, we want your shopping experience to be as smooth and secure as possible — and that includes the payment process. Below you will find everything you need to know about how we handle payments.
Payment Methods
We offer a variety of payment methods to make checkout as convenient as possible. Please note that available payment methods may vary depending on your country or region. Customers are responsible for checking which options are available to them at checkout.
Accepted payment methods may include:
- Shop Pay
- Visa
- Mastercard
- American Express
- Maestro
- Apple Pay
- Google Pay
Security
At Dale & Millie Byron Bay, the security of your personal and financial data is our top priority. All payments are processed via a secure SSL-encrypted connection. Your payment details are never stored on our servers — every transaction is handled safely and privately.
Payment Processing
Orders will only be processed once full payment has been successfully completed. In the event of a failed or incomplete payment, your order will not be confirmed until the issue has been resolved. If you experience any payment issues, please contact us immediately at info@daleandmilliebyronbay.com and we will assist you personally.
Refunds
If you are entitled to a refund — for example following an approved return — the amount will be refunded within 14 days after receipt and approval of the returned item. Refunds will always be processed via the original payment method used at checkout.
Contact
For any questions or concerns regarding payments, please don't hesitate to get in touch with our team at Dale & Millie Byron Bay:
📧 info@daleandmilliebyronbay.com
We are always here to help — personally and with care.